Job Summary:
The Veteran Online Chat Support role involves providing exceptional customer service through live chat. As a veteran, you will bring your unique skills and experience to assist customers with their inquiries, resolve issues, and ensure a positive customer experience.
Key Responsibilities:
- Respond to customer inquiries and provide support via live chat.
- Troubleshoot and resolve customer issues in a timely and efficient manner.
- Maintain a high level of professionalism and empathy when interacting with customers.
- Document and track customer interactions and resolutions.
- Collaborate with other support team members to provide comprehensive solutions.
- Continuously update knowledge about company products and services.
- Assist in identifying and reporting common customer issues to improve overall service quality.
Qualifications:
- Military veteran status is Bonus.
- Strong communication and interpersonal skills.
- Experience in customer service or a related field is preferred.
- Ability to work independently and as part of a team.
- Proficiency in using online chat platforms and other digital communication tools.
- Strong problem-solving skills and attention to detail.
- Ability to manage multiple tasks and prioritize effectively.
- Flexible availability to work various shifts, including evenings and weekends if needed.
Benefits:
- Competitive salary and performance-based incentives.
- Flexible remote working environment.
- Opportunities for career growth and professional development.
- Comprehensive benefits package, including health, dental, and vision insurance.
- Supportive and inclusive company culture.
By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply.
Powered by Homebase . Free employee scheduling, time clock and hiring tools....Physical Requirements of the position include standing, kneeling, crouching, stooping, and lifting/pushing 25 - 50 lbs. We are a Felony Friendly Employer. Apply online at: You may also apply in-person below: The Salvation Army Adult Rehabilitation Center...
...Job Description Insight Global is seeking a Refinery Site Manager for an industry leading chemical production client in the Salt Lake... ...accommodation due to a disability during the application or recruiting process, please send a request to ****@*****.*** . To learn more...
...apply via the link to be considered for the role: The ideal copywriter has excellent English writing skills and is excited to write... ...with at least two to four years of professional, non-academic experience. Candidates should understand how to write content that effortlessly...
...Job Summary: At Disney, were storytellers. We make the impossible, possible. We do this through applying and developing innovative technology and opening up the boundaries to bring stories to life through our movies, products, interactive games, parks and resorts,...
...directing, coordinating and controlling the activities of the Plant Maintenance, and Plant Operations, in accordance with policies, procedures... ...done by contractors.~Employee discipline.~Participates on Hospital Committees.~Hold equipment and safety demonstrations.~...