Job Description

Training and Development Manager: AAES North America (Monroe, NC)

ASSA ABLOY Entrance Systems, Pedestrian Door Solutions, an international manufacturer of automated doors, is seeking a Training and Development Manager. This position reports to the Vice President of Human Resources and is based in Monroe, North Carolina.

ASSA ABLOY Entrance Systems is a leading supplier of entrance automation solutions for efficient flow of goods and people. We offer complete pedestrian, industrial and high-performance door solutions. We provide a wide number of products and services to a global clientele in more than 100 countries. ASSA ABLOY Entrance Systems is a division within ASSA ABLOY.

This position offers an exciting opportunity for an experienced training professional to make a significant impact on employee development and retention within a service-oriented organization. If you're passionate about achieving organizational success through effective training strategies and leadership development, we encourage you to apply.

Responsibilities:

Design, implement, and evaluate training programs tailored to the needs of field technicians and service business personnel.

Develop engaging and effective training materials, including e-learning modules, workshops, and job aids, to support the learning needs of employees.

Lead the development and enhancement of comprehensive onboarding programs aimed at improving retention, particularly focusing on employees in their first 12 months of employment.

Collaborate with HR team and management teams to identify and address retention challenges, implementing initiatives to improve employee satisfaction and reduce turnover.

Deliver training sessions in various formats, such as instructor-led training, virtual classrooms, and self-paced modules, ensuring content is delivered effectively and consistently.

Develop metrics and assessment tools to measure the effectiveness of training programs and initiatives, making data-driven recommendations for continuous improvement.

Partner with key stakeholders across departments to align training initiatives with organizational goals and priorities

Requirements: The successful Candidate will possess the following experience:

Bachelor's Degree preferably in Human Resources, Education, Business Administration, or a related field.

Minimum of 5 years of experience in training and leadership development, with a strong background in designing and delivering training programs.

Demonstrated experience or exposure to service-oriented businesses, particularly those with field technicians or similar roles.

Proven experience in developing and implementing successful onboarding programs, with a focus on improving retention rates.

Strong leadership and interpersonal skills, with the ability to inspire and motivate others towards achieving organizational objectives.

Ability to think strategically and align training initiatives with broader business objectives.

Strong analytical skills to assess training needs, evaluate program effectiveness, and make data-driven decisions.

Excellent written and verbal communication skills, with the ability to effectively convey complex information to diverse audiences.

Ability to thrive in a dynamic and fast-paced environment with flexibility to adjust to changing business needs.

Demonstrated ability to collaborate effectively with cross-functional teams and build strong working relationships at all levels of the organization.  

Position is on-site a minimum of three days a week with flexibility to be on site up to five days a week depending on business needs.

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