Sr. Customer Service Representative Job at MyKelly, Green Bay, WI

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  • MyKelly
  • Green Bay, WI

Job Description

Kelly Services, in partnership with a large Green Bay, WI supply chain/logistics company, is searching for a  Sr. Customer Service Representative ! This position is full-time and temp-to-hire with the company.

Location : On-site position, Green Bay, WI

Shift: 1st Shift, M-F, 7:00am-4:00pm (possible other options are 7:30am-4:30pm or 8am-5pm)
Pay Rate: $19-$20.50/hr based on level of experience
*Weekly pay

Job Overview :
Office-based position. You will be responsible for handling relationships with customers. This person will take care of tasks related to processing and monitoring customer orders, managing freight solicitation and negotiating market rates. 

Responsibilities of a Customer Service Representative :
• Monitor customer freight to identify issues and improve efficiency.
• Recommend adjustments as freight volumes fluctuate.
• Use a variety of technology to analyze service issues and trends to determine solutions.
• Work closely with leaders, teams, and customers.

Qualifications of a Customer Service Representative :
• Have a high school diploma or GED.
• One year of office-based customer service experience preferred.
• Have strong written and oral communication skills.
• Able to manage multiple priorities.
• Proficiency with multiple computer software systems

Apply now for immediate consideration for this  Customer Service Representative position in  Green Bay, WI . We look forward to connecting with you!9493808

Job Tags

Weekly pay, Full time, Immediate start, Shift work, Day shift,

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