Job Description

Embark on a significant step in your career by joining Worldwide Flight Services. WFS employs over 22,200 top-tier professionals in ground handling, spanning a global network of more than 170 locations across 22 countries on five continents. Pursuing a career with us unveils many opportunities to enhance your current skills, acquire new ones, and gain experience with a diverse clientele and cultures, all while consistently delivering exceptional service. WFS offers comprehensive services, including aviation cargo, airline passenger, and ramp services. Our team comprises highly trained, adept, and confident airport service professionals, backed by local training and development programs. We are a passionate and proficient team, always eager to seize new opportunities presented by our international customers. About WFS Become a part of our Worldwide Flight Services family and play a pivotal role in promptly delivering cargo, luggage, and business-to-customer packages, ensuring flights depart on schedule while maintaining safety and security. Our commitment to excellence for our customers is unwavering, as we aim to be an outstanding industry leader with our dedicated teams of cargo, passenger, ramp handling, and technical service professionals across 164 airport locations in 18 countries and on five continents. Are you prepared to embark on your next career journey with us?Job Summary The Ramp Services Department Manager is responsible for coordinating and supervising airport ramp service operations, ensuring compliance with company standards, contractual obligations, and federal regulations regarding international cargo. The role includes responsibility for inventory integrity, system staging, and distribution; assistance with monthly billing; maintaining budgets and staffing; establishing ongoing customer communication; managing monthly reports; and seeking new business opportunities.Responsibilities

• Supervising and coordinating ramp service personnel activities.
• Ensures compliance with all safety regulations and standards.
• Conducts training sessions on procedures, safety protocols, and equipment use.
• Develop and manage work schedules for optimal coverage and efficiency.
• Oversees the maintenance and proper use of ramp equipment.
• Address and resolve operational issues and emergencies promptly.
• Prepares and submits reports on ramp operations, incidents, and performance metrics.
• Collaborate with other departments such as flight operations, baggage handling, and customer service to ensure seamless operations.
• Monitors and manages the budget for the ramp services department.
• Identifies and implements process improvements to enhance efficiency and service quality.

Minimum Requirements

• Bachelor's degree (B. A.) from a four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.
• Extensive experience in airline operations, particularly in ramp services.
• Relevant certifications such as Airport Ramp Operations Certification.
• Strong leadership, communication, and organizational abilities.
• In-depth understanding of airport operations, safety regulations, and equipment handling.Preferred Skills
• Proficient in reading, analyzing, and interpreting general business periodicals, professional journals, technical procedures, or governmental regulations.
• Skilled in utilizing a computer and relevant office software.
• Capable of composing reports, business correspondence, and procedure manuals.
• Adept at presenting information effectively and addressing inquiries from groups, managers, clients, and customers.
• Competent in identifying issues, gathering data, establishing facts, and reaching sound conclusions.
• Effective in communicating verbally and in writing, ensuring understanding among peers, and internal and external customers.Physical Requirements/Working Conditions
• Ability to lift to 70 lbs.
• Ability to work in various weather conditions and perform physical tasks as needed.Perks & Benefits
• Want your pay in advance? Access up to 50% of earned wages when you need it through myWisely app or the Daily pay app!
• Are you a top performer who thrives on recognition? On the spot awards offered through the Awardco Platform including gift cards and more!
• Need quality medical care? Multiple options for both full and part-time employees!
• Want WFS Employee Extras? Travel Discounts, Pet insurance, Discount Shopping & More!
• Looking to stay healthy and improve your life? Wellness Programs offered to all employees!
• Want to invest in your future? 401k program offered with company match!
• Looking to grow and have a career with us? Opportunity for Internal Mobility and transfers available!

WFS is an equal-opportunity employer committed to employment equity and inclusion. We accept applications from all qualified individuals.

Job Tags

Daily paid, Full time, Part time, Local area, Worldwide,

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